An advanced AI-powered call transcription and translation system designed for call centers and customer service operations. This internal system provides real-time call transcription, multi-language translation capabilities, comprehensive call analytics, detailed reporting dashboards, and quality assurance tools. Built with Vue.js frontend for responsive user interface and Django backend for robust API and data processing. Features include call monitoring, automated transcription accuracy scoring, sentiment analysis, keyword detection, and comprehensive reporting for call center management and quality control.
Python
React
AWS
PostgreSQL
Docker
Kubernetes